Payment Policy

1. Scope of Application and Company Information

EXCLUSIVELY VINTAGE LLC is an e-commerce business operating in the United States and offering online sales of furniture and home products to consumers in the United States.

This Payment Policy applies to all orders placed through the Exclusivelyvintagellc website, including payment, billing, and related processes.

Company Information:

Company Name: EXCLUSIVELY VINTAGE LLC

Address: 878 S Dixie Highway, Suite 100, MIAMI, FL 33146, USA

EIN: 83-2326701

Phone: +1 (813) 221-4525

Email: info@exclusivelyvintagellc.com

Customer Service Hours (US Eastern Time): Monday to Friday, 8:00 AM to 6:00 PM

Email Response Time: Within 24 hours

2. Accepted Payment Methods and Billing Currency

To support commonly used payment methods for consumers in the United States, we accept the following payment methods:

  • Payment by credit or debit card: Visa, MasterCard

  • Billing Currency: United States Dollar (USD)

After the order is submitted, the final amount will be displayed on the checkout page, including the product price and any applicable shipping charges. Customers should verify the order amount and shipping information before confirming the order.

3. Composition of the Order Amount

The total order amount includes:

  • Product price: As displayed on the product pages of the website

  • Shipping charges: Calculated according to the order and displayed during checkout

All prices are displayed in United States dollars (USD) and include applicable taxes, as applicable, together with any basic shipping or logistics charges shown during checkout.

The applicable total amount will be displayed to the customer before the order is completed.

4. Payment Security and Data Processing

During the payment process, standard security measures are applied, including:

  • Full payment card information, such as complete card numbers and CVV codes, is not stored by the website

  • Payment data is transmitted through encrypted channels

  • Basic detection of potentially suspicious transactions may be performed by the payment system

All payments are processed by third-party payment service providers to support transaction security and reduce payment-related risks.

5. Handling Payment Problems and Responsibilities

In the event of a payment problem, the following actions are recommended:

  • Payment failure: Check the card information, available funds, and whether online payments are authorized

  • Page error: Refresh the page or try using another browser

  • Duplicate charge: Contact customer service with the order information and proof of payment

  • Amount discrepancy: Do not complete the payment and contact customer service

Responsibilities:

  • Issues related to the website or payment system: These will be reviewed and handled by customer service where applicable

  • Issues related to a bank or payment institution: These should be handled by the relevant financial institution

  • Errors caused by customer operation: These will be reviewed according to the specific circumstances, and assistance may be provided where applicable

Customers should contact customer service as soon as possible if they notice an issue with a payment or order amount.

6. Customer Support and Policy Updates

For assistance related to payments:

Please provide your order number and a description of the payment issue to help facilitate the handling of your request.

Customer inquiries are generally responded to within 24 hours.

This Payment Policy may be updated according to operational needs or applicable legal requirements. The most recent version will be available on the website.

Customers are advised to review the latest version of this policy before placing an order.