Terms of service

 

1. Scope of Application and Company Information

EXCLUSIVELY VINTAGE LLC applies these terms and conditions to all online purchasing activities conducted through the Exclusivelyvintagellc website for consumers in the United States, including browsing, placing orders, payment, delivery, and after-sales service.

Company Information:

Website: Exclusivelyvintagellc
Company Name: EXCLUSIVELY VINTAGE LLC
Address: 878 S Dixie Highway, Suite 100, MIAMI, FL 33146, USA
EIN: 83-2326701
Phone: +1 (813) 221-4525
Email: info@exclusivelyvintagellc.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (US Eastern Time)

Please contact us via email; we will respond within 24 hours.

2. Website Terms of Use

Access to and use of this website constitute acceptance of these terms and conditions. The website is intended exclusively for the presentation and sale of furniture, home products, and related accessories.

Any use for illegal purposes or unauthorized commercial activities is prohibited.

3. Product Information

All product pages contain essential information such as dimensions, materials, colors, weight, and warranty period, where applicable.

Product images are provided for illustrative purposes. Slight differences in color or visual appearance may occur depending on the customer's display settings, lighting, or other viewing conditions.

4. Order Placement Rules

Users must place orders directly through the website.

Once an order is submitted, an order record is generated. However, the order is considered valid only after payment has been confirmed.

5. Prices and Currency

All prices are displayed in United States dollars (USD).

Prices include the applicable product cost, and the final order amount is displayed on the checkout page.

Customers can review the complete breakdown of applicable charges before confirming the order.

6. Taxes

Orders are processed for delivery within the United States.

The applicable taxes are included in the displayed order amount where applicable. The final amount payable by the customer is shown at checkout before the order is confirmed.

No additional import or customs charges are presented as part of the standard domestic delivery process described in this policy.

7. Payment Methods

The following payment methods are accepted:

  • Visa

  • MasterCard

The transaction currency is USD (United States dollars).

All transactions are processed through third-party payment service providers.

8. Order Processing Time

After payment confirmation, the order enters the processing stage, which includes preparation, inspection, and packaging.

Standard processing time:

  • 1 to 3 business days

9. Transportation and Logistics

Products are shipped through designated logistics arrangements and delivered to customers within the United States.

Available logistics providers may include FedEx, UPS, and DHL, depending on the order and delivery arrangements.

10. Delivery Area

Delivery is available within the United States to eligible standard delivery addresses.

Delivery availability may depend on the product, destination address, and applicable logistics arrangements.

11. Estimated Delivery Time

The total estimated delivery time, including transportation and local delivery, is:

  • 4 to 7 business days (estimated)

This timeframe is provided for reference and may vary depending on transportation conditions, holidays, weather, carrier operations, and other logistical circumstances.

12. Shipping Policy

  • Free shipping for orders ≥ USD 103.99

  • Flat shipping fee of USD 10 for orders < USD 103.99

All applicable charges are displayed during checkout.

The order total shown at checkout reflects the applicable taxes and shipping charges before payment confirmation.

13. Order Tracking

Each shipped order is provided with a tracking number where tracking is available.

Customers can use the tracking information to check the transportation status and delivery progress of their orders.

14. Returns and Refunds

Customers in the United States may request a return within 14 days without providing a reason, subject to the applicable return conditions.

Returned products must be in resalable condition.

The refund is processed after the returned merchandise has been received and inspected.

Where applicable, the refund will include the eligible amount paid for the returned product and applicable taxes included in the original order, subject to the terms of the applicable return policy.

15. Customer Service

Contact Information:

Please contact us via email; we will respond within 24 hours.

16. Limitation of Liability

The company cannot be held responsible for delivery delays caused by events beyond its reasonable control, including severe weather conditions, carrier delays, transportation disruptions, or other logistical disruptions.

The company will nevertheless provide reasonable assistance with order tracking and delivery-related inquiries.

17. Intellectual Property

All website content, including texts, images, product information, designs, graphics, and other materials, is owned by the company or used with authorization from its respective rights holders.

Any unauthorized reproduction, distribution, modification, or use of such content is prohibited.

18. Updates to These Terms

These terms and conditions may be updated based on operational or legal developments.

The latest version will be published on the website and will become effective upon publication.

Customers are encouraged to review these terms regularly to stay informed about any updates.