Contact information

 

1. Company Information and Contact Details

EXCLUSIVELY VINTAGE LLC is an e-commerce business operating in the United States, offering online sales of furniture and home products to consumers in the United States.

Company Address: 878 S Dixie Highway, Suite 100, MIAMI, FL 33146, USA

EIN: 83-2326701

Official Email: info@exclusivelyvintagellc.com

Phone: +1 (813) 221-4525

Customers in the United States may use these contact channels for inquiries related to orders, logistics tracking, and after-sales service. All inquiries are recorded and processed through a centralized system.

2. Customer Contact Channels and Usage Guidelines

Customers in the United States are encouraged to use email as the preferred contact method to facilitate request tracking and case management.

When contacting customer service, customers are encouraged to provide the following information:

  • Order number, if available

  • Product name or product link

  • Detailed description of the issue, such as dimensions, color, delivery, or assembly

  • Relevant photos, if the issue is related to the product

All information provided is used only for order processing and customer service purposes.

3. Service Hours and Response Time

Customer Service Hours (US Eastern Time):

  • Monday to Friday: 8:00 AM to 6:00 PM

Emails received during business hours are processed in the order in which they are received.

We generally respond to inquiries within 24 hours. Some complex requests may require additional time for verification.

Requests submitted outside business hours will be processed on the next business day.

4. Customer Support Scope

Exclusivelyvintagellc provides customers in the United States with the following support services:

  • Information about furniture products

  • Order and delivery tracking

  • Delivery information and logistics arrangements

  • Verification of product specifications, including dimensions, materials, colors, and weight

  • After-sales assistance and processing of returns or complaints

All product information is based on the data displayed on the website and does not contain promises or claims that are not stated on the applicable product page.

5. Data Protection and Business Operations

Information collected during communications with customers is used only for:

  • Order processing and logistics management

  • Customer service and after-sales assistance

  • Recording necessary communications for case tracking and service management

The website applies standard security measures to help protect customer information against unauthorized access.

Exclusivelyvintagellc processes customer orders through its U.S. business operations and uses designated logistics service providers to arrange delivery to customers within the United States.

Company Contact Information:

EXCLUSIVELY VINTAGE LLC
878 S Dixie Highway, Suite 100
MIAMI, FL 33146, USA
Phone: +1 (813) 221-4525
Email: info@exclusivelyvintagellc.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (US Eastern Time)

Please contact us via email; we will respond within 24 hours.